At The Vine there are many serve opportunities and we want to make sure you know about them and how to take your NEXT step. Take a look here at the current opportunities with in Guest Services and fill out the online form to take your NEXT step.
GREETING TEAM MEMBER
Greeting Team members have never met a stranger! They are energetic, talkative, and
friendly. The Greeting Team actively demonstrates God’s love with every smile and hello
they give on Sundays. These volunteers pass out bulletins and pens, hold doors open for
guests, and ensure that all feel welcome at The Vine.
Time Commitment: 30 minutes before and 10 minutes after a service, every week or every
other week.
Age Requirement: 12 years old.
Greeting Team Volunteer Position Descriptions
Door Greeters
Door greeters hold doors to the auditorium open and hand out pens and bulletins as
guests are walking in. Most importantly, they always minister with a smile!
Lobby Greeters
Lobby greeters are positioned anywhere from the center of the lobby area to the
outside doors. They cover all areas of the lobby with smiles and are friendly and
helpful as they welcome and assist guests. From directing guests to restrooms to
carrying on friendly conversations, these volunteers are vital to creating a welcoming
experience that continues to attract others to The Vine.
Good-bye Greeters
Good-bye greeters exit the auditorium at the beginning of the very last song in the
service in order to hold the doors open and collect pens as people are leaving. They
hand out various items when needed. These greeters are vital to concluding the
welcoming experience that will keep guests coming back for more. They ensure that
all exiting guests understand that we are sincerely glad they came to The Vine.
Any Greeter available to support Good-byes is asked to do so.
Guest Services Information Team
The members of the Information Team are known for their well organized, outgoing, quick thinking personalities. The purpose of the Information Team is to provide details about
The Vine to the guests at each service. From overseeing sign-ups to answering questions
about Cluster Groups and volunteer teams, the Information Team is a multifaceted area of service.
Time Commitment: 30 minutes before and 10 minutes after a service, every week or every
other week.
Age Requirement: 18 years old.
Important information for you to know:
· Make every effort not to mingle with other volunteers while the crowd is in the
atrium. We want to make sure that all guests know they are welcome!
· Each Greeting Team volunteer should remain in position until relieved by a leader.
· In every service position, the most important thing to remember is to love people!
· People are our priority, so eye contact and attention should remain on guests the
entire time.
Usher Team
The Usher Team exists to ensure that everyone present experiences a distraction-free
service. Ushers guide people to the nearest available seat in a quick and orderly fashion.
It is their goal to express the love of Christ through their willingness to help our guests find
the perfect seat. The ushers also take up the offering at the end of the service.
Time Commitment: 30 minutes before a service and the last 5 minutes of the service, every
week or every other week.
Age Requirement: 18 years old.
Important information for you to know:
· Stay alert and keep your attention on the traffic coming into the auditorium at all
times. Facing the doors at all times will ensure that no guest is overlooked. Be
especially alert during any music, video, or prayer. During this time, guests will
continue to enter and your presence is crucial in making their entrance comfortable.
· As you guide guests to a seat, try to send each person as far to the front of the
auditorium as possible. Also, ask if they wouldn’t mind moving to the center of each
row to make seating easier.
· Always keep an eye on the number of seats you have available in your assigned
section and keep up communication with other ushers. Doing so will help minimize
distraction as the auditorium fills up and will also allow us to maximize the capacity
of seating in the auditorium.
· Some guests have to sit near the back for various reasons (they’re on call, worried
about their child, the music is too loud, they have to leave early, volunteering, etc.).
In any of these cases, accommodate these individuals as requested.
· Seating of guests ends when the message intro video begins; all ushers should be
seated before David comes on stage.
Parking Team
At The Vine, before anyone even sets foot out of their car, they have already received a
warm welcome from the people of this team. The parkers add a new level of service to
The Vine. These volunteers are truly on the frontline. Without this team, entry and exit
into the campus would not only be slower, but also less fun!
Time Commitment: 30 minutes before and 10 minutes after a service, every week or every
other week.
Age Requirement: 18 years old.
Important information for you to know:
· Make every effort not to mingle with other volunteers while directing traffic. We
want to make sure that all guests know they are welcome and are able to find parking
spaces quickly! Not to mention…we want you to be safe!
· In case of bad weather, there are raincoats provided for the Parking Team.
· Parking Team members continue serving until about 15 minutes after the service has
begun due to the fact that the crowd does not stop entering until somewhere around
that time. We want to ensure that every guest is parked…even those who come in
late. Always keep in mind who we are trying to reach.
Coffee Bar
Whether brewing coffee or cutting muffins, these volunteers have smiles on their faces and love making our facilities a little more inviting.
Time Commitment: 30 minutes on Sunday, every week or every other week.
Age Requirement: 16 years old.
To express interest in taking your NEXT step with Guest Services Serve Team please Fill out this form! Once this form is submitted someone will contact you with in a week to discuss your NEXT step.